So where do we stand...?
As happens sometimes it has been a little while since my last post. A few things have happened since then...
Stacy came down for a few days to visit and check out neighborhoods. We really enjoyed the time together. If you ever want to know how much your spouse means to you, move away from them for a couple of weeks. It becomes abundantly clear how much you rely on her/him for so many things, big and little.
We decided that the first week in Nov. would be the best time for her trip down here. Well, it wasn't. 
That happens to be the time when Mexicans celebrate Dios de los Muertos (Day of the Dead), Oct 31st, and then the following two days are days to remember loved ones that are no longer alive. So with that the hotels were pretty booked. I was able to get a room at a not so great hotel, but as usual trials later (and sometimes sooner) turn into great stories.
When we walked into the room we immediately sat down on the beds for a couple of minutes to relax before going out to eat. Stacy says that the bed she is on is like a concrete floor (I forget her exact words, but that was the intentioned meaning). I'm thinking the bed I am on is hard, but not THAT bad. Then after a little while I get up and do something and then sit down on the bed she is on. WOW!!!! That thing is HARD!!!. So our lovely hotel has made two beds by putting the mattress on one bed and the box springs on the other. BTW, I could only get a room with two double beds. So we got to snuggle close that night, or spread out and fall off. The next morning I woke up and my back was hurting from the bed. I decided that the air mattress I've been sleeping on at the apartment was more comfortable, so we went to get it. We ended up stacking the hotel beds one on top of the other and then inflating the air mattress. I'm sure the maid called the entire hotel staff into our room to see what the crazy gringos were doing. We also went and bought an oscillating fan for noise. I took Stacy around to see the various grocery stores and such. We looked at a few houses, and found 2 that we really liked, but we decided this trip really needed to be more about finding areas, rather than specific houses as we still need our FM3s in order to get our household goods here. We went to Progreso a couple of times, once for dinner and once to visit Kitty and look into the Apoyo program. Overall the trip was good, it was great seeing each other and we got to have alot of laughs. One thing that I absolutely love about my bride is her positive, beautiful outlook. I have learned most of my faith in God from her. She is amazing.
But I'm sure you are wondering what is going on with the building.
When I got back we still did not have electricity, but within a couple of days we did. Then two days later a guy from CFE came out and wanted to turn it off again, saying that his department was the one that was supposed to turn it on and if someone else turned it on it was wrong. Oh boy did we fight that one. He relented when we showed all of our paperwork. But it was close. We also got our conference table and chairs delivered. It is huge, seriously. It was decided that our conference room wasn't big enough so we had it expanded to fit the table. Did I mention that labor here is inexpensive? So now we have, electricity, cable internet (yes it was installed at some point during all of this) and a conference table in the middle of the 1st floor. We brought in a couple of card tables and worked on those for a few days until our desks were delivered.
So now we all have desks and Telmex has been working on the installation of our E-1s for about a week now. They have tested the circuits and found them lacking, changed to a different circuit (testing as I write) and we're told that tomorrow they should be able to install the router and get us online. I'm really looking forward to that as with the cable internet we have a dynamic IP and I think it is causing issues with our network. Additionally I was given the green light to go out and buy new machines today for the call center. I am hoping to have them by Wed so I can get them setup and ready to use before Thursday. I've also determined the call center application that we need to be using. Our needs were a little unusual. We wanted a hosted solution, that we could eventually purchase and bring in house in 6 months to a year. On top of that, it had to have an IVR (Interactive Voice Response) system that could use SOAP requests to interact with our web services. I came down to only 3 companies that I could find that did all of that. Of those three, only one actually returned my phone calls and acted as though they wanted us as a client. That made the decision alot easier. 
On Thursday I head back to Dallas for a little bit. Not sure how long yet, kinda depends what all is left here to do. I miss my munchkin so much, and her mommy too. I have a new favorite photo of her, but tonight my connection has been really bad, so I'll try to post it tomorrow and add a link. Update: I have uploaded the photo now, and here it is.
What are some things I've learned so far: VOIP telephony, I never worked with it before this; Planning processes, I've always tried to be a business planner, being here makes it all the more painfully obvious how planning planning and planning are the three most important parts of a process. Reminds me of something I learned in the Army. Whenever we had a mission we always planned every detail we could think of, every eventuality, because when fighting breaks out the nothing will go as planned, but because of the planning everyone has a better idea of what to do even when things are messed up. I'm installing a completely new Active Directory forest here, the old one couldn't even be migrated, so a little more planning there. Importing equipment into Mexico is expensive, roughly a 30% tax.
It is late and I am tired.
Remain faithful, ever strong and obedient to Him. Draw your strength, not from yourself, but from Him and His strength will sustain you through more than you could ever imagine.
Robba